Do they know what information they should never give to a client without your permission?
- Secure company passwords
- Company resources “Where do you get…?”
- Personal information about co-workers even if it seems like for a good reason “I’d like to send Mary something for doing such a good job. May I have her address?” – NO!
- Proprietary information
It’s a good idea to refresh everyone’s memory on a regular basis and instruct new employees as part of onboarding.