How quickly has ACTSmart responded in a crisis, such as at the start of the COVID-19 lockdown?

As soon as the Governor asked us to shut down in March, I immediately contacted David Snell and he advised me on the best laptop to purchase for working remotely. Within 24 hours, ACTSmart connected me via my new laptop to the office server. The office phones were forwarded to my cell phone and we were up and running. It was seamless and our business office was fully functional from the safety of my home. We are truly grateful to ACTSmart for staying open during the shutdown and ensuring that our practice was protected

Gold Stars to the ACTSmart Team!”

~Angela Donovan, Office Manager at Harbor Cove Dental

Does ACTSmart make you feel safe, secure and supported?

I always know that when I call and have a question or concern it is addressed immediately. Whether it be handled remotely or if needed, in person, ACTSmart is always there for us!

I had multiple questions at the beginning of COVID and sent some really silly emails asking questions I knew the answers to but was frazzled and they never made me feel like an idiot and they always talked me off the ledge!!

~ Brighid, Sheehan Orthodontics

Has ACTSmart helped you maintain and grow your business?

“You are always watching out for us and keeping the bad guys out. Some may only appreciate your services when needed, we appreciate it every day that we can work without incident!!”

~Mike Damon, Damon, Diodati, Certified Public Accountants

Has the ACTSmart Team ever gone out of their way to help you out of a difficult situation?

A  few years ago we were attacked by a clever person who shut us down and stole all our info. A ransom was demanded and David refused to give in. He used our last backup of the previous day, cleaned the server while we were on a temporary server, reloaded the infected server and re-configured 18 computers including three off-site. Things were up and going in two days. All this was happening while I was driving to Florida for a short vacation. Thank goodness for the ProWatch System. All the fixing did not cost me a cent.

~ Donna Hoadley, Hoadley & Sons

Would you recommend ACTSmart?

I would absolutely recommend ACTSmart. I would tell a potential new client that they will receive timely support, functional repairs, and powerful technology if they’re looking to upgrade any of their systems. ACTSmart is a full-service team with solutions to your concerns.

Dr. Stephen Goldstein, Holly Tree Dental

Is the team at ACTSmart easy to work with?

“Justin and the entire rest of the ACTSmart Team are exceptional. From the minute the distress call is answered until the moment the issue is ultimately resolved, everyone there gives us top of the line expertise and an overall phenomenal IT experience.”

Thanks!

~ Chris, Dr. George Salem’s Office

Would you recommend ACTSmart?

“ACTSmart saved us in my last practice; so naturally, I brought them to my new practice! When our server died, ACTSmart had all the “tools” in place, allowing us to work as though nothing had happened!”

~Nancy Silva, Office Manager at Duxbury Dental Associates