David and Pam Snell were team members at Creating Ultimate Smiles and Dr. Barry Brodil in Hanover for 20 years.

During that time, they provided the IT support that included maintaining computer systems and creating the website. They had the exceptional opportunity to attend dental seminars and conferences including those given by the American Academy for Cosmetic Dentistry, The New England Academy for Cosmetic Dentistry, the MISCH Institute, The Schuster Group for Practice Management, The Homoly Group for Implant Marketing, the Linda Miles Group, Rocky Mountain Rendezvous and, of course, Yankee Dental where they were speakers in 2000 and 2001.

Computers and technology became a real passion for David and they built American Computer Technologies during that time with Dr. Brodil as their business mentor. David helped the practice transition from proprietary practice management software to DOS and then Windows based software. He also helped the pratice become early adapters to intra-oral cameras, digital imaging software and digital Xrays.

Over the past 30 years, dental practice needs have changed. Today, technology in the operatories is the norm. It needs to work seamlessly and dependably. We at ACTSmart know that; we’ve lived it. Over a third of our clients are dental practices; no other company on the South Shore has more experience relating to the many diferent practice options out there.

Dr. Brodil was a strong believer in education for himself and his team and that belief became instilled in David and Pam. They and their team are continuously taking courses to improve their knowledge and skills. Each team member completes at least 8 hours of continuing education each month. And, like many dental practices, we have a morning huddle each day and a monthly team meeting where we discuss procedures to improve service, among other important topics.

We are extremely proud of our dental heritage and look forward to helping many more dental practices in the future.